Training and Support from
Westlaw® Canada

Get more from your investment in our information solutions

Training is a critical facet of our business – and your investment. 

It ensures you’re taking full advantage of both the industry expertise and innovative technology we provide to give you a competitive advantage.

Support

Contact a Customer Learning Consultant about the training that will work best for you, get help with a product, access training materials, or sign up for a webinar or on-site training.

Training options can be customized 


Choose from:
  • Customized training sessions for groups or individuals
  • Nation-wide live webinars - Earn accredited CPD hour
  • Pre-recorded tutorials
  • Downloadable user guides
Support

Earn CPD Credits
Your training may be eligible for a CPD credit.
Find out how

Self-Paced Learning

Access the latest training materials at the Customer Learning Centre
Training Video

Training Videos
Watch video tutorials to learn how to log in, perform searches, and use powerful tools to view and organize content.

Search for Cases and decisions
How to search cases and decisions (7:21)

KeyCiting a case
How to validate if your case is good law (6:37)
Browsing the Canadian Encyclopedic Digests
How to start your research with the Canadian Encyclopedic Digests (6:35)
Folder Sharing
How to use folders to organize your research (4:01)
 
Training Video

User Guides
Read user guides and quick reference cards to help
you get set up and access advanced features of
Westlaw Canada.

Live Training

Maximize the value of your Westlaw Canada subscription and enhance your research skills by attending a training session facilitated by one of our Certified Learning Consultants.

Webinars

Webinars

No matter where you work in Canada, you can now benefit from live training with a Westlaw Canada Customer Learning Consultant, via webinar.  These webinars will familiarize you with all of Westlaw Canada’s benefits and provide you with knowledge on specific features and functionality. 

Register for a 60-min live webinar

CPD accredited

The course is approved for 1 hour of professionalism by the Law Society of Ontario as it is a 60 minute webinar.

Customized Training

Customized Training

Refresh your skills by attending a training session facilitated by one of our Certified Learning Consultants. Contact us today to book a Training Needs Assessment. Your Customer Learning Consultant will help you determine which training style is best suited to your needs, customize and schedule the session with you.

 

Here to Help

We’re only a phone call or email away.

If you have research or technical queries we are available 24 hours a day,
7 days a week to help you find a solution. There’s no need to struggle.
Give us a call, or send us an email and we’ll be more than willing to help.

Technical Support

Technical Support

Call 1-800-387-5164, option 2, or email us for help with any technical issues you may experience.


Research Support

Research Support

Call 1-800-387-5164, option 3, or email us for help with any research issues you may experience.

24/7 Support

24/7 Expert Research Help
Access free live telephone support 24/7 or call for answers about your subscription or service.

Live Training

Live Training
Get live training from a certified Learning Consultant, on a wide selection of topics and learning delivery methods, including in-person and webinars.

Live Training

Anything else we can do for you today?
Our Customer Learning Team is always ready to help.
1-800-387-5164
Customer Learning Centre
Email us